Get Started – Florist Websites by BAKKBONE Australia

1A bit about you

2A bit about your business

3A bit about customers contacting you

4A bit about your brand

5A bit about your relay network

6A bit about your product photos

7A bit about your deliveries

8A bit about your delivery hours

9A bit about your collection hours

10A bit about accepting payments

11A bit about the rest of your website

12Confirmation

We’re thrilled you’ve decided to join us! We’re going to ask you for the information we need to be able to get started on your site. On average, this will take 30-45 minutes. You can save your progress and come back later if you get called away or need to retrieve some information.

Your Name*

First Last

Your Email*

Enter Email Confirm Email

Your Phone*

Time Zone*

ABN*

Legal Entity Name

We'll pre-fill this from the Australian Business Register.

GST Registered

Yes

This field is hidden when viewing the form

ABN Status

This field is hidden when viewing the form

Entity Type

This field is hidden when viewing the form

Entity Postcode

This field is hidden when viewing the form

Entity State/Territory

Postal Address*

Street Address Address Line 2 Suburb State/Territory Postcode Country

Trading Name*

(The trading name on your signage/marketing)

Are you a member of any relay networks?*

Yes

Which network(s)?*

Interflora

Petals/Teleflora

Direct 2 Florist

Do you have a bricks-and-mortar presence?*

Yes

eg. a retail shop/premises customers come to

Premises Address*

Same as postal address

Street Address Address Line 2 Suburb State/Territory Postcode Country

I have more than one location.

Yes

Addresses of your other location(s):*

Phone Number*

I have more than one phone number.

Yes

Other phone number(s):*

Email*

Enter Email Confirm Email

(If you have more than one, provide the primary email)

Social Media Links

Please include the full link, eg. https://www.facebook.com/bakkbone

Do you currently have a website?*

Yes - a Petals/Interflora/D2F website

Yes - a Flower Store In A Box website

Yes - a website built by another developer

Yes - a website I built myself (eg. Wix, Squarespace, BigCartel)

Website*

When did you start/acquire this business?*

Describe your brand in a nutshell:*

Give us the "vibe". Do you have a signature colour scheme? A specific style of work? What's your point of difference?

Describe your brand's feel in three words:*

2:*

3:*

Tell us about your logo:*

I have one

I have one but I want a new one

I need one

Logo*

Drop files here or

Accepted file types: jpg, gif, png, jpeg, svg, ai, psd, eps, zip, Max. file size: 5 GB.

Please upload the highest-resolution copy/copies of your logo you have.

Tell us about how you'd like your logo to look:*

Do you want to offer click and collect via your website?*

Yes

Do you want to offer delivery via your website?*

Yes

We don't recommend not offering any purchase options - please either change delivery, pickup, or both to yes, or contact us outside of this form.

Do you have/intend to use your relay network's product images?*

Yes, I have them

Yes, I plan to get them

Will you use your own images as well?*

Yes

(regardless of whether you've taken the photos yet)

Please send them to hello@floristwebsites.au via Dropbox, Google Drive, or OneDrive

Please send them to hello@floristwebsites.au via Dropbox, Google Drive, or OneDrive, once they arrive.

I confirm that I have obtained, or will obtain prior to the use of the images, the appropriate permission/licence from my relay network for the use of their product images, and that I will be required to provide evidence that I have this permission.

Do you have your images already?*

Yes

Please send them to hello@floristwebsites.au via Dropbox, Google Drive, or OneDrive. Please also provide names for each item if you have them, and a brief description to be displayed alongside it.

Would you like help with how to take/present your images?*

Yes

Would you like help with how to name your products?*

Yes

Who does your daily deliveries?*

Me/my florists

I employ a courier (or couriers)

A courier company

A combination of my staff and a courier company

What is the name of the courier company?*

Do they have an integration option for websites you'd like us to use?*

Yes

Do you want to provide tracking for senders?*

Yes

Does your courier company provide tracking?*

Yes

How do you charge for delivery?*

Per suburb

Per postcode

Fixed fee

Included in my prices

Please provide your delivery prices.*

Accepted file types: xlsx, Max. file size: 10 MB.

Template: https://www.bakkbone.com.au/wp-content/uploads/DeliveryFeeTemplate.xlsx

Delivery Hours*

Add Hours

Do you offer same day delivery?*

Yes

Same Day Delivery Cut-off*

Hours

Minutes

AM/PM

Do you allow time-sensitive orders?*

Yes - AM

Yes - AM or PM

Yes - Timeslots (eg. 9am-11am)

Timeslots*

Day(s)

Timeslot

Collection Hours*

Add Hours

Collection Timeslots*

Day(s)

Timeslot

How will you accept credit/debit cards?*

I have a payment processor, and I want to continue using them

I have a payment processor, but I might consider switching

I don't have a payment processor

Who is your current processor?*

Square

Stripe

PayPal

Braintree

Merchant Warrior

PayFast

Authorize.net

Klarna Checkout

Mollie

Westpac

ANZ

NAB

Commbank

Windcave

Paysafe

Pin Payments

eWay

Securepay

Opayo

Worldpay

Intuit Payments Gateway

Other

We use, recommend, and partner with Merchant Warrior - an Australian-based market leading payments specialist.

Merchant Warrior offers all major cards and PayID integrated through BAKKBONE-managed websites, and we can help you utilise their other payment tools. You can also create branded payment links for your customers, which can even be integrated with Xero.

Indicative Small Business Pricing*:

Credit/Debit Cards
- With $550 annual fee
  - Visa/Mastercard
    - Domestic: 1.20% + $0.25 per transaction
    - International: 3.60% + $0.25
  - American Express
    - Domestic: 1.75% + $0.25 per transaction
    - International: 2.10% + $0.25
  - Discover Network
    - Domestic: 2.60% + $0.25 per transaction
    - International: 2.60% + $0.25
- With no annual fee
  - Visa/Mastercard
    - Domestic: 1.75% + $0.30 per transaction
    - International: 3.60% + $0.30
  - American Express
    - Domestic: 1.85% + $0.30 per transaction
    - International: 2.30% + $0.30
  - Discover Network
    - Domestic: 2.90% + $0.30 per transaction
    - International: 2.90% + $0.30
PayID (Optional)
- Create PayID: $0.25
- Update/Status Change of PayID: $0.25
- Transaction fee: $0.65
- Effective cost for PayID at checkout is 1x create and 1x transaction - $0.90
BPAY (Optional) - $0.80 per transaction
Direct Debit (Optional)
- Transaction fee: $0.25
- Rejection fee: $2.00
IVR Phone Payments with MW (Optional)
- Setup fee: $0 for the standard IVR (MW Branded), quoted individually for customised IVR
- Merchant Service Fees the same as the Credit/Debit card option shown above with the fixed-fee portion replaced with $0.95
IVR Phone Payments on BAKKBONE VoIP (Optional)
- Requires a BAKKBONE VoIP connection (SIP Trunk, 3CX Hosting, 3CX License - starts from $425/yr which is around $35/mo)
- Uses your MW Credit/Debit Card facility, pricing as above
- Setup around $150-$300 in most cases unless particularly complex, maintenance included as long as you're with BAKKBONE VoIP

*Pricing is indicative only, and is not a guarantee of the pricing to be offered to each individual merchant by Merchant Warrior.

Would you like to sign up with Merchant Warrior today?*

Yes

We'll collect and submit the necessary details for you in this form

Some of these questions may have appeared earlier in this form, but we have to ask all of these questions as they specifically relate to your merchant application. They are stored separately from the remainder of your application with us.

Merchant Industry*

Merchant Category*

(This list does not include all 900+ MCCs, only ones that are likely to be relevant)

Website*

If you don't currently have a website, use your Facebook page, or the URL you want us to acquire for you

Registered Business Address*

Street Address Suburb State/Territory Postcode Country

Primary Contact Name*

First Last

Primary Contact Phone*

Primary Contact Mobile*

Primary Contact Email*

Billing Contact Name*

First Last

Billing Contact Email*

Card Acceptor Name*

Appears on cardholders' statements for Credit/Debit Card payments

Indicative Small Business Pricing*:

Credit/Debit Cards
- With $550 annual fee
  - Visa/Mastercard
    - Domestic: 1.20% + $0.25 per transaction
    - International: 3.60% + $0.25
  - American Express
    - Domestic: 1.75% + $0.25 per transaction
    - International: 2.10% + $0.25
  - Discover Network
    - Domestic: 2.60% + $0.25 per transaction
    - International: 2.60% + $0.25
- With no annual fee
  - Visa/Mastercard
    - Domestic: 1.75% + $0.30 per transaction
    - International: 3.60% + $0.30
  - American Express
    - Domestic: 1.85% + $0.30 per transaction
    - International: 2.30% + $0.30
  - Discover Network
    - Domestic: 2.90% + $0.30 per transaction
    - International: 2.90% + $0.30
PayID (Optional)
- Create PayID: $0.25
- Update/Status Change of PayID: $0.25
- Transaction fee: $0.65
- Effective cost for PayID at checkout is 1x create and 1x transaction - $0.90
BPAY (Optional) - $0.80 per transaction
Direct Debit (Optional)
- Transaction fee: $0.25
- Rejection fee: $2.00
IVR Phone Payments with MW (Optional)
- Setup fee: $0 for the standard IVR (MW Branded), quoted individually for customised IVR
- Merchant Service Fees the same as the Credit/Debit card option shown above with the fixed-fee portion replaced with $0.95
IVR Phone Payments on BAKKBONE VoIP (Optional)
- Requires a BAKKBONE VoIP connection (SIP Trunk, 3CX Hosting, 3CX License - starts from $425/yr which is around $35/mo)
- Uses your MW Credit/Debit Card facility, pricing as above
- Setup around $150-$300 in most cases unless particularly complex, maintenance included as long as you're with BAKKBONE VoIP

*Pricing is indicative only, and is not a guarantee of the pricing to be offered to each individual merchant by Merchant Warrior.

Credit/Debit Card Fee Option*

Annual Fee

No Annual Fee

Additional Payment Methods

PayID

BPAY

Direct Debit

IVR Phone Payments (MW)

IVR Phone Payments (BAKKBONE VoIP)

Settlement Account Name - Credit/Debit Card Payments*

Settlement Account BSB - Credit/Debit Card Payments*

Settlement Account Number - Credit/Debit Card Payments*

Settlement Account Name - Direct Debit Payments*

Settlement Account BSB - Direct Debit Payments*

Settlement Account Number - Direct Debit Payments*

Consent*

I agree

I consent to BAKKBONE Australia securely communicating the information provided in this form to Merchant Warrior for the purpose of applying for a merchant account on behalf of my business. I provide consent for BAKKBONE Australia to negotiate the opening of such an account, and to be provided access to Camp and Barracks (MW's portals) for the purpose of integrating with my website. I understand that I can revoke this ongoing consent at any time by emailing both compliance@bakkbone.com.au and infoservices@merchantwarrior.com.

What, if any, additional page(s) do you want to include on your website?

By default, we already include your product pages, delivery area, terms/conditions, and contact/location pages.

Page Ideas

- Weddings
- Events
- Corporate
- Profile (RECOMMENDED)
- Blog

Please send us the copy (wording) for any pages added, to hello@floristwebsites.au

Would you like to add any of these features?

Live chat via BAKKBONE/JivoChat partnership (free and paid options available)

Live chat via Facebook Messenger (Free)

Connect to Facebook/Instagram Shop (free)

Would you like to save on your website by moving your phone/internet to BAKKBONE?

Mobile Phone

nbn™

BAKKBONE VoIP (Fixed Voice)

We'll contact you to discuss your options

Would you like to save on your website by allowing us to place a banner in your site's footer?*

Yes

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